War Veteran and Golden Retriever Service Dog Removed from Flight

Earlier this month, a Vietnam War Veteran and his golden retriever service dog were removed from a U.S Airways flight from Phoenix to El Paso prior to take off as the man refused to make the dog lay on the floor.


This story has raised a lot of controversy as to whether the man should have been kicked off the flight. US Airways rules clearly state that service animals must ride on the floor under the seat in front of the handler for safety reasons.  The man became agitated, and the staff felt that due to the fact the man suffered from PTSD, the situation could escalate once off the ground.  The airline paid for the man’s hotel and he took a flight the next day.

The unidentified veteran told the other passengers while waiting for police to arrive:

"I'm sorry folks but I've earned the right to have this service animal because of my service to this country in Vietnam. I am 100 percent disabled, I have a service dog because of it and everyone has to obey the ADA laws except this airline! So I'm sorry but I'm not budging!"

The whole scene was caught on video and has gone viral on YouTube.  If you look closely around the 9:15 mark, you can see the happy old golden wagging it’s tail as it is being taken out but what looks to be a police officer.

Here’s a link to a video from myfoxphoenix of the story:


Full Story – Veteran kicked off plane after service dog dispute – AZFamily.com

Some of the comments on the video and news story are pretty interesting to say the least.  What do you think?


7 thoughts on “War Veteran and Golden Retriever Service Dog Removed from Flight

Add yours

  1. I think we need to rely on what the rules are. My biggest concern would be safety, of dog and passengers. It makes me sad that there was a child two rows back hearing all the yelling then seeing a dog getting kicked off a plane!

  2. Sad as it may seem that man was totally in the wrong. He swore in front of children and other passengers and could have upset his dog too. He should be ashamed of his behaviour. Being disabled doesn’t give you the right to be a rude, violent idiot


    1. yup, you served your country and suffer from PTSD, do ya? If not shut up. PTSD is real and destroys a person’s ability to live like the rest of civilians. We want killers when we need them, and then condemn them when they break. Enjoy your constitutional rights.

      1. No. I do not have post traumatic stress disorder as a result of war but both my grandfather’s did. One used to wake up screaming in the night and loud noises used to set off episodes but he was always able to make the choice to calm down so he did not frighten me or my little brothers. Do not speak to me as if I don’t understand. I have seen the haunted look in their eyes. For the last year of his life I was the carer of one of my grandfathers

        PTSD is a terrible thing but it does not cause you to swear in front of children.

        I’m very sorry for the poor man but that does not excuse his behaviour. I will not insult you or order you into silence. Nor will I demand to know if you or someone you know has PTSD

        I am entitled to my opinion just as much as you are entitled to yours.

        Let us leave it at that shall we?

        ~ Amy

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